Litchfield, Maine
Not resolved
1.3
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Customer service
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They called me saying I was chosen for a commercial which come to find out did not exist. I reluctantly paid them $120 for a discounted 6 month membership because they said it was necessary for the director to be able to view my profile.

Pay $120 to make $1600 & star in a national commercial? WHY NOT, right? I waited 3 weeks. I was supposed to be contacted about the shoot at the end of the 3rd week.

I didn't hear anything & was experiencing financial hardship so I called for a refund, again LESS THAN 1 MONTH after making a 6 month payment.

They told me they were keeping HALF my money for being with them for LESS THAN 1 OUT OF 6 MONTHS, refused to let me speak to a supervisor, & told me I would recieve my BULLS**T refund of $60 in 7-10 days.........it's been over a month & my refund remains to be seen. DO NOT FALL FOR THIS SCAM.

Product or Service Mentioned: Explore Talent Casting Service.

Reason of review: Poor customer service.

Monetary Loss: $120.

Preferred solution: Full refund.

I didn't like: Customer service, Fishing credit card info, Theft, Pay to audition.

Company wrote 0 public responses to the review from Oct 25, 2016.
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